It was felt that while a lot of work is done in the Government, yet, we do not have a manual of Government procedures which lists down the entire gamut of Governmental work and how it is done. For the citizen, because of the numerous procedures involved and at times because of multiplicity of options and nature of discretions that prevail at various levels, Government and Governmental work becomes a maze and too complex and too complicated to comprehend...

Through this portal citizens can submit their grievences (complaints) online. In appropriate time, Govt officials will reply to their grievances. Status of grievances can be tracked through a unique grievance number which will be generated when a grievance is submitted. Click here to submit your grievance.